Frequently Asked Questions

Highbay Exchange is all about helping everyone in Melbourne with their lighting. That is why we have created this page with the most frequently asked questions. This should give you a great insight to what we do. If you have a question that is not on the list that you would like answered, or if you want to book yourself a free no obligation, speak to one of our team members on (03) 8774 2477!

Why are you providing this service?

We have always believed that businesses can be helped by having their energy bills reduced. Coupled with the belief to help the environment by reducing the amount of energy spent, we know our service can make the difference for industries in Melbourne.

How much do you charge?

Generally, ZERO COST Although It varies from business to business depending on which category you fit in and the Height of your Roof and the nature of your business, as we have to take in the hours to get the job completed, the raw cost of materials needed, as well as a number of bulbs exchanged. Our team will break down the cost for your business clearly before and after the process.

What kind of rebates do we get from the government?

The government will happily rebate the cost of the exchange, but only if you qualify for it. Speak to one of our team members to find out if your business is able to get a rebate.

What kind of lighting do you supply?

We have energy efficient Optiboost UFO series High Bay Lights which have 100/120 or 150 watts of energy. So not only are they durable, come with a 5-year warranty, have a light sensor and dimmer programmable options which can save even more money! Our new LED Diffuser feature which stops harsh glare associated with some lighting products.

Do you only work on industrial properties?

Yes. we are familiar with different work environments and happy to do all inductions necessary, please see our certifications tab on our home page. We are strictly focused on industrial workplaces and warehouses as a safe work environment. Our aim is to help businesses improve theirs! reduce their energy bills! and help them save the planet!

Where do you work in Melbourne?

Our services are available all over Melbourne. We are not secluded to only one area. We will work wherever and whenever you need it.